Revocation for digital content

Information about the right of withdrawal for consumers on the delivery of digital content that is not delivered on a physical data carrier (e.g. e-book, software download)

Cancellation terms

The consumer is any natural person who completes a legal transaction for purposes which are largely not attributable to their commercial or independent professional activity.


You have the right to revoke this agreement within fourteen days without giving any reasons. The period of withdrawal shall be fourteen days from the date of the conclusion of the contract. In order to exercise your right of withdrawal, you must inform us (milk-design Manufaktur GmbH, Badstraße 2, 15344 Strausberg, +49 (0)3341 4272929, of your decision to withdraw from this contract by means of a clear statement (e.B. a letter sent by post, fax or e-mail). You can use the enclosed sample withdrawal form, but this is not mandatory. In order to maintain the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.

Consequences of revocation

If you revoke this agreement, we will provide you with all the payments we have received from you, including the delivery costs (except for the additional costs arising from the fact that you provide a different type of delivery than the one offered by us, the cheapest Standard delivery), immediately and at the latest within fourteen days from the date on which the notice of cancellation of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for this redemption.

Sample Withdrawal Form

(If you want to cancel the contract, please fill out this form and send it back.)
– An milk-design Manufaktur GmbH, Badstraße 2, 15344 Strausberg, +49 (0)3341 4272929,
-Hereby REVOKE (s) I/We (*) the contract concluded by me/US (*) concerning the purchase of the following goods (*)/The provision of the following services (*)
-Ordered on (*)/received am (*)
-Name of the consumer (s)
-Address of the consumer (s)
-Signature of the consumer (s) (on paper only)
(*) Delete the incorrect.

Exclusion or premature termination of the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of digital content which are not prefabricated and for the production of which an individual selection or determination by the consumer is relevant or which is clearly based on the personal needs of the Consumers.
The right of withdrawal expires prematurely if we have only started with the execution of the contract, after you have given your express consent and at the same time have confirmed your knowledge that you have your right of withdrawal with the commencement of the performance of the contract on our part. We point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.