We have summarized all the frequently asked questions about “hair“, “strands of hair” and “strands of hair jewelry” at this point. We hope to be able to answer your open questions in advance and thus simplify your ordering process.

Our recommendation is to tie the hair together with a sewing thread. Do not use rubber rings or tesa strips. Then fold the strands of hair into a piece of aluminum foil to prevent static recharging of the hair. In order to avoid a loss by post, you are welcome to send your shipment by registered mail. We assume no liability for untraceable consignments that are lost by post. Please take the time to pack your natural material safely.

In the next step, you will send your natural material, by post to the following address:

milk-design Manufaktur GmbH

Berliner Straße 90

15344 Strausberg

As soon as the strand of hair has arrived at our place, it is stored in its aluminium foil and labelled with a numbered name. Through this procedure, we make sure that only your child’s hair is processed. As soon as your shipment has arrived with us, we will confirm same day an info by e-mail about the receipt of the shipment.

A small bundle is enough. As a yardstick, you can take the thickness of a tooth pick.