All the common questions about “hair“, “hair strands” and “hair strand jewelry” we have summarized at this point. We hope to be able to answer your open questions in advance and thus simplify your ordering process.

Our recommendation is to tie the hair together with a sewing thread. Do not use rubber rings or duct tape. Then fold the hair strands into a piece of aluminium foil to prevent static charging of the hair. In order to avoid a loss by post, we always recommend you to send the shipment by registered mail. We assume no liability for untraceable consignments that are lost by post. Please take the time to pack your natural material safely.

In the next step, send your natural material, by post to the following address:

milk-design Manufaktur GmbH

Badstraße 2

15344 Strausberg

As soon as the strands of hair have arrived, it is stored in a separate container and numbered with names. Through this procedure, we ensure that only your child’s hair is processed. As soon as your shipment has arrived, we will confirm the receipt of your natural material every day.

A small bundle is enough. As a scale you can take the thickness of a toothpick.