How it works - ordering process
0. Watch the explanatory video
1. Select jewelry template in the shop
2. Personalize your jewelry
Each piece of jewelry is individually modelled according to your ideas.
We have the following choices:
- Choose alloy
- Choose coloring
- Choose glitter
- Choose leaf metal
- Choosing natural material
- Choose engraving
You can see what colourings, glitter and leaf metal look like here.
We model the following natural materials in your jewelry:
Ashes | Bridal Mute/Veil | Hair | Breast Milk | Umbilical Cord | Teeth
We have summarized frequently asked you about the different natural materials.
Do you have your order together?
In the shopping cart and on the checkout page you have the possibility to enter a voucher code.
All costs as well as shipping are clearly displayed in the shopping cart and at the checkout.
The button “Continue to checkout” will take you to the checkout.
4. Choose payment
In our online shop you can choose between payment methods bank transfer, stripe (credit card), SOFORT bank transfer, Giropay and PayPal.
You will then receive a clear order confirmation.
Please keep your order confirmation.
5. Sending in natural material
After your order, you will receive an e-mail from us with all important shipping instructions.
If you have ordered a shipping set, you only need to wait for our prepared set.
Please send your natural material to the following address:
milk-design Manufaktur GmbH
Berliner Straße 90
6. Preservation of natural material
As soon as we have received your natural material, we will confirm receipt by e-mail.
7. Modeling your desired design
You decide what your piece of jewelry will look like. We will advise you on your desired design before, during and after your order.
During the modelling, we will show you photos on request in which phase your jewelry is located. Through this process, we perfect your target design together with you.
8. Shipping your jewelry
Your jewelry is ready! This is safely padded to you in a high-quality packaging. Due to a repackaging, your piece of jewelry is not recognizable as jewelry by third parties on the shipping route. In addition, each package is insured by us and receives a tracking ID.
9. Rate us
If you are satisfied with your jewelry and our service, rate us on eKomi, Facebook and Google.