All the common questions about “ashes” and “mourning jewelry” we have summarized here. We hope to be able to answer your open questions in advance and thus simplify your ordering process.

Please send us at least 1g – 2g ash for a piece of jewellery. With several pieces of jewellery, the required ash increases by 1g each.

We recommend you pour the dry ash into a small film box. Ideally, you use an air cushion bag for shipping. In order to avoid a loss by post, we recommend that you always send your shipment by registered mail. We assume no liability for untraceable consignments that are lost by post. Please take the time to pack your natural material safely.

In the next step, pack your ashes into an air cushion envelope and send the whole thing by post to the following address:

milk-design Manufaktur GmbH

Badstraße 2

15344 Strausberg

Please send only dry ash.

As soon as the Ashes have arrived at our place, they are stored in a separate container and labelled with names. Through this procedure, we ensure that only the ashes sent by you are processed. As soon as your shipment has arrived at our place, we will confirm you with an info by e-mail about receipt of the shipment every day.