We have summarised all the frequently asked questions about “ash” and “funeral jewellery” here. We hope to be able to answer your questions in advance and thus simplify your order process.

Please send us at least 1g-2g of ash for a piece of jewellery. With several pieces of jewellery, the required ash increases by 1g each.

We recommend that you pour the dry ash into a small film box and put it on the way by registered mail or regular letter mail. Ideally, you can use an air-cushion bag for shipping. In order to avoid a loss by post, you are welcome to send your shipment by registered mail. We assume no liability for untraceable consignments that are lost by post. Please take the time to pack your natural material safely.

In the next step you pack your Ashes into an air cushion envelope and send the whole, by mail to the following address:

milk-design Manufaktur GmbH

Berliner Straße 90

15344 Strausberg

Please send only dry ash.

As soon as the Ashes have arrived at our place, they are stored in a separate container and labelled with names. Through this procedure, we ensure that only the ash you send is processed. As soon as your shipment has arrived with us, we will confirm same day an info by e-mail about the receipt of the shipment.