General questions

All common general questions are categorized in “pre-purchase information“, “information after purchase” and “care and cleaning of the jewelry.” We hope to be able to answer your questions in advance and thus simplify your order process.

Information before purchase

Once we have received your milk, we need about 4-5 weeks to make your jewelry. Upon receipt of the natural materials, these are labelled and processed by us in several steps to your individual jewelry.

We deliver worldwide free shipping. For information on shipping the jewelry, please see “Shipping & Delivery “.

No. Since these are individually manufactured products, from materials sent by you, the right of withdrawal is eliminated.

Naturally! Our specialization is on modeling memory jewelry. We are also happy to accept other orders. Hair, umbilical cord or placenta can be worked into any form, even without breast milk. Other natural materials such as ash, blossoms etc. are possible.

Yes! However, only as long as your natural material has not yet reached us. Upon preservation, we begin to conserve your natural naterial directly to start making your jewelry directly. Please send us your cancellation to the following e-mail address: [email protected]

We personalize your jewelry by choosing product variants, precious metals, chain lengths and individual engravings. In addition, you can modify the number and size of e.g. beads in each product, or have a strand of hair artistically be worked into.

Are you looking for something special or have your own jewellery ideas?

We look forward to your e-mail to [email protected] with the following information:

-Desired product, form or idea

-Desired size (dimensions)

-If necessary, templates, sketches or sample images

Your unique piece is made exclusively foryou and will not be included in our online shop.

By default, we sell trailers and chains as a set. Of course you can only buy the pendants or only beads for threading. In this case please contact us at [email protected]

Information after purchase

Whether ash, hair or other natural material – Immediately after your order you will receive an e-mail with all the important shipping information.

Care and cleaning of the jewelry

Our special memory jewelry is handmade with love and care, based on trust, personal and natural elements.

Therefore, appropriate care is required. Please note the following for a long lifespan:

To keep the shine, please avoid direct contact with water, hairspray, perfume, creams, oils, detergents and other chemical substances.

Please protect your jewelry from excessive sweating, e.g. in sports, sleeping, in the sauna or on hot summer days. Also, avoid long direct sunlight so that there is no color change in the jewelry.

A simple soft cloth is sufficient for cleaning. In order for your unique piece of jewelry to flourish a long life, careful handling is required.

Further care instructions can be found here.